Data Rescue Harrow

I have external Western Digital 500GB
2.5″ clicking hard drive. Opened back to see if it was stuck armature. Wasnt so immediatlely replaced back. Tried replacing USB circuit board. Still no joy.
Drive not appearing on computer.

Drive WD my passport ultra,
Doest mount but appear is Disk Utility (mac) cannot have it repaired>
Data Rescue 3 can access but with the message “slow read” try to clone it but it failed

I have an external hard drive, which is about 7/8 years old. On it are photos and music , but now I can see power light but when I connect to the laptop it will not recognise it and I can’t retrieve the photo’s.
I am based in Harrow.

PC wouldn’t boot. Firstly with diagnosing pc message then about 8 hours I was given option to either system restore or refresh both methods failed. After a few attempts during the week the pc could no longer find anything to boot from. Have connected WD blue 1TB to another pc via sata to usb lead and that pc fails to pick it up? I had just updated my amd drivers when problems started.

HD Passport in Harrow is not allowing me to access my data at all. I can see there is data there but not able to open it at all.
Just get a message it is unreadable on this computer, no matter what computer I am using.

Dropped my laptop now the hard drive doesn’t work. Computer turns on and error messages still work fine but drive makes a click sound. I would like to retrieve only 2 word documents of approx. 30 pages only (with no pictures). Please could you quote for doing this?

PC failed to start, it is an old PC with a Seagate Barracuda 7200.10 Hard drive, it was running windows 7. It would be helpful if I could rescue my files from the drive to install on my replacement PC

Portable hard drive not working/not recognised by the laptop.
It does make a noise, as if the motor is working, but is not recognised by the laptop. I definetly need to rescue the data on the laptop.

Seagate 4tb external harddrive stopped working after few months of use. Model nr. SRD0NF1. It doesn’t appear in “My computer”, but it appears in device manager. I’ve tried to reinstall it, scan it with RC and EaseUS recovery programms – no luck.

When I connect my external Hd to pc or laptops it vibrants buy not showing up in on screen. I gave it to one mechine , he said it hard drive’s green plate got problem and not showing up on pc or laptops and in disk management it’s only showing not media.
M in deep sadness coz of my memories were there in my hard disk

RAID and data recovery

I had an external RAID 5 hard drive (toshiba passport) that stopped working. It had no reason to stop working, it was not dropped or damaged, it just stopped showing up whenever you plug it in. We spoke to toshiba’s raid specialists and all they’ve been able to do is offer us a replacement…but obviously that means we’ve lost hundreds of precious family photos and important documents. Can I please get a quote on how much it would cost to retrieve my files from it.

Seagate External Raid Hard Drive in a raid array, possible spindle motor problem, possibly water damage, motor runs for a couple of seconds then stops, would data be retrievable?

My raid hard drive has died, but the disks spin occasionally when plugged into an external device. My laptop went really slow and unresponsive for a few days and then it died. I would like to recover my photos mainly as they are important and as many files as possible! How much do you charge for raid data recovery (i think it’s a raid 6)?

For a useful list of standard types of raid configuration click here.

I have a server running a RAID 10 which is several years old now. Last year I formatted it for use with my MacBook and stored hundreds of photos, videos and songs on it. As of last November it was working fine, and has been stored properly since then. Today I attempted to connect it to my MacBook and it was not being detected and was making clicking sounds. I then decided to plug it in to a Windows laptop instead to see if it would still be recognised, and it recognised it but could not install the driver necessary to use it. I then plugged it back into my MacBook and now it is being displayed as “unreadable,” although it does show up in disk utility. I downloaded a program called ‘EaseUs’ and ran a scan to see whether there were still files on the drive, and the scan returned thousands of images and songs. However, I read bad things about that program, and so decided to stop the scan and delete it, and not proceed with using it to recover any data. Now I know that the files are still on the drive, I desperately want them recovered – can you fix RAID data loss?

iPhone File Recoveries

iPhones suffer lots of different problems – people drop them, they sit on them, they get run over, the data gets lost, or the phone may get accidentally factory reset. Below are some enquiries from customers with different problems on their phones, I’ve also put some links on too, to web sites where there’s some goo advice regarding how they can fix their phones and get their files recovered.

My iPhone 6s can’t power on, it can be charged, but when I try to turn it on it always stuck at the apple sign. there has been no physical damage to it. I just want to ask how many days and how much would it cost to recover its data.

I would like to recover pictures from my water damaged iPhone 6, the phone will not turn on!

My iPhone 6s has sustained water damage. I’ve replaced the screen, but it did not help. I want to be able to access the photos off of the phone because iCloud won’t do it for some reason. How much will this cost? Also I can’t be contacted through my phone number.

Iphone 6, bent and cracked screen, no response when plugged into computer, doesn’t seem to be powered on. Would like photos and notes from the SSD if possible?

My iphone 7 plus is stuck on the apple logo. i tried to force shutdown and restart, its still stuck on the logo.
i need the datas in the phone.

My iphone 5 got stuck in boot loop and showed the ‘restore with iTunes’ symbol. When I connected it to iTunes there was the option to update to iOS 10.3.3 or restore so I chose to update. The update initialised for some time then error 26 popped up indicating the update could not be completed. The only option now available was to restore. But I did not restore as I do not have a back-up of the data on my phone. Please will you be able to retrieve the data off my phone?

Data recovery on phones costs around £200 – £400. Sometimes it won’t be possible to recover the files, sometimes it will. It all depends on what happened to the phone and it’s data when it broke.

Computer crime and forensic data recovery

Computer crime, otherwise known as cybercrime (see here for definition) accounts for a large amount of illegal activity. My laptop was working fine up until quite recently when it was snatched in a robbery. The police were able to recover the laptop for me but when I switched it on, it froze and I turned it off and was getting an error messaging saying ‘Operating system not found’. I had it checked by a local computer company and they say it’s the hard drive that has failed and they can’t fix it. I’ve had the laptop repaired with a new hard drive installed so I can use it again, but if possible I would like to recover as much of the data from the old hard drive as possible – family photos, company accounts (I run a small business) and other information accumulated over the years. It’s a Sony Vaio laptop, and because the computer was damaged during a robbery attempt, I’d like the data recovered using forensic methods so that the crime can be prosecuted at a later date.

I’m seeking to retrieve data (texts/photos/ contacts from my Samsung A3 (still under warranty) that was stolen. I want to avoid getting it all wiped in order to restore access to the computer phone, but I want to prosecute the people responsible for stealing the crime. I’m therefore looking to recover the data so that any submissions required to a legal court are handled in the proper manner. Problem arose when I was suddenly unable to get into it: the device claims (wrongly) that the password I used to open it was incorrect. Visiting Samsung support service at Wembley today; I was told all they could do meant wiping all data; I was advised to look on the internet for a data retrieval service. I can bring phone to a data recovery company on Lombard St. in London to forensically retrieve the data. Phone became slow lately in showing body of new emails – maybe insufficient space?

Mortgage Broker in Manchester – help and advice

I wonder if you can help? – We are a mortgage broker in Manchester and have a Seagate External Hard Drive. The port where the cable plugs in has broken, the bit from the hard drive is actually stuck to the cable. Drive will start up if you hold the cable into the port but connection does not last. how much is it to either to get the port replaced or get all the data downloaded from the hard drive? Please tell me details of you data recovery services.

Was dropped few times. Now makes occasional high-pitched beep noise. The mac can’t read the hard-drive at all. The hard drive contains information about mortgage advice and our brokering details throughout Manchester. Although we work right across the Greater Manchester area we are based in Swinton and Didsbury. We want to especially recover the information about remortgaging and buy to let arrangements as we are moving house.

More details about the hard drive:

The little bit of the hardrive that you use to put the lead in to plug into the computer was getting very loose and the lead had to be held at a certain angle to work but then just stopped working- so now I can’t connect in to my laptop via the lead, us there anyway I could still revive the data?

I hope you can help me. My external hard drive (we are located in Manchester) is failing, my laptop is unable to read it by all means. I tried in a different computer and nothing. I have very valuable (mortgage broker) information in it and I was wondering if you can do something to recover it? Any advice would be very much appreciated as I don’t know what to do.

I hope you can help / offer advice? You can contact the us (the Manchester mortgage brokering team) on 0161 706 0242

SCSI / Tape and old Seagate HDD recovery

I’d like to get a quote to get an SCA UltraSCSI3 300GB drive imaged. The drive is fine however the server it was in has blown power and I have no other devices capable of interfacing with an SCA backplane. If you could give me an idea of a cost and timescale (for your City location) that’d be great.

The hard drive suddenly started making clicking noises, and the computer shut down at that moment.
After I took the hard drive out of the tower, then replaced and reconnected it, and switched on the computer, there was a loud pop. And the power supply emitted a smell of smoke.

500GB SATA HDD from a Dell laptop failed and no longer boots.

Acer laptop Window 7 approx 6 year old showing error 0xc00000e9. I/O error.
I have tried Alt + F10 key but files fail to load.

It has spinning problems and not detected. I was wondering how much would it cost for a data recovery please?

I need a donor drive according to the specification below.
The reading head No. 0 has completely resigned
Can you have one?

st2000dm001
Site TK
PN 1CH164-572
FW CC44
Date 13175

Hi my USB is not being recognised by any computer, I really need some of the work that is on there as I am a final year student at university! Was just wondering if you could get back to me on taking a look at it and how much it will be around if you could get my work back!

I have a DC6150 Data Cartridge tape and it´s necessary to extract the information and convert to a usb memory.

Recovering photos and deleted messages

When it comes to recovering photos and deleted messages from a mobile phone – here are some examples of the excellent work done by UK phone recovery specialists Phone-Recovery, who I wrote about in a previous post here.

I need to retreive a number of deleted messages, photos and whatsapp messgages from my phone, my phone is a One Plus. Any help you can offer would be greatly appreciated. I live in Colchester and I am not sure where you are based?

SAMSUNG M3 Portable 1TB
Model: HX-M101TCB/G
Has power but won’t connect/be read by any laptop, just states an error.

Need to recover videos off iPhone 5. The videos were deleted by me and the the phone was updated with the new firmware. I lost the phone and have now found it now need to recover all videos on there. Can this be done

I have deleted all the text messages from a contact and urgently need to get them back. It’s a Samsung galaxy 7. Can you help please!

My Sony Xperia xa1 has water damage, the phone cannot be repaired, but I want to try and retrieve the photos and videos from the phone. How much would this cost?

Ten year old Samsung phone doesn’t switch on, would like old photos and videos

I have a Huawei P9 Lite. I put it through the washing machine and there a lot of pictures and some videos I would like from the internal memory of the phone. I have dried out the phone using rice for 48 hours. If plugged in it will turn on but only the back light to the screen works and the LED flashes red. Sometimes the screen flashes a red battery critically low symbol as if the screen were working fine. Would you be able to help? I can easily travel to your Lombard Street store with the phone.

My phone had a factory reset which has meant I have lost a lot of photos. Can this be recovered and how much would this cost?

iPhone 7 lost password photo retrieval password reset do not have cloud

I have a samsung galaxy s3 and it is dead wont power up. can you give me a quote to recover the contents?

Lumia phones windows 7 & 8
Wanted to see if could get files that had been deleted, the ones should be recent and phones were stopped use straight after

MacBook & iMac hard drives need recovery

Expert Apple Mac data recovery kings Data Clinic recently told us about some of the more bizarre Apple Mac file recoveries they’ve recently been involved in.

The hard drive in our Apple Mac 2012 has failed. It has already been into Apple to check the cable but that was fine. They have said they can still hear it ticking. It is a 2.5 SATA HDD.

My iMac is connected to a WD MyCloud failed and I was unable to access any files previously stored on the drive. Took the drive to Halifax Computers for them to check and they recommended we seek your services. On their inspection they reported that the drive had 64 errors and that the partitions are all raw. The drive has been removed from the WD MyCloud casing and is a 3tb WD Red NAS Hard Drive I’d be keen to understand the costs involved in retrieving the data stored on the drive.

I have a G tech 2TB external hard drive for my iMac. The input seems to have dislodged so I am unable to plug it in, this has happened before with a previous drive but I was able to wedge it back in. In this case it seems that the connector to the hard drive has broken, so it doesn’t work and I can hear something rattling inside.
The last time I got access to it, there wasn’t any problem in terms of accessing data so I think it’s just a hardware issue.
Are you able to have a look at it for me? What would be the price / turnaround for this kind of problem?
I need access to the drive ASAP so it would be great if I could come in today to get it sorted.

My MacBook Pro would not start after I turned it off because some of the apps were being very slow or not opening. I spent a whole day on the phone to Apple Support trying to fix this by using an external hard drive onto which the OS X software had been downloaded and running the computer from that. Tried to find the Macintosh internal drive which was greyed out and attempted to repair and mount disk which did not work. Apple support couldn’t do any more than that and said I should contact a data recovery company – they seemed to think it was likely that the internal disk hadn’t entirely broken down but that a file had corrupted it.
Let me know if you need any more details as to what I have already tried. I need to know if my data is still there quite urgently as I am a student and have essays and dissertations to hand in very soon and mainly need to know how much something like this would cost.

MacBook Pro fails to boot up. Disk utility cannot verify or repair disk.

You can contact Data Clinic from anywhere in the UK by phoning 0871 977 2525.

Recovering deleted SMS Messages

My daughter has a Samsung mobile. She had received sms text messages which could act as evidence to incriminate a man who has seriously assaulted her. She deleted them as a reaction to the assault but 2 weeks later has come forward and gone to the police. I’m hoping you can recover the messages in a form which would suitable to be used as evidence in a criminal prosecution. The phone case and screen is badly damaged from being dropped previously but the system fully functional. If the phone needs to be taken apart I am happy to sacrifice the phone and replace it. If this is possible, how much would it cost for you to recover the texts?

I have a lg nexus 4 that stopped working and would like to recover my data and ams text messages from the internal memory. It seems the motherboard is dead, it wont charge or start. There is no physical damage. Is this something you can provide and how much will it cost?

Samsung Galaxy S7 Edge – SMS text recovery
The phone crashes and won’t power on past the Samsung logo. It displays a black screen with a blue light. All attempts to get to the recovery menu have also failed as it crashes there too. I can’t get the phone to switch on long enough to get my data, pictures and text / sms messages off before it crashes. No combination of buttons to boot the phone have worked

Data Recovery – Phones / SD cards / Hard Drives

Much of the information we keep today is stored digitally. This is fine until something goes wrong and we are no longer able to access our data. When this happens we need to find a skilled data recovery company to assist us. Here are some examples of different digital storage media that requires data recovery and were sent to UK data recovery company Datlabs to have the data extracted.

My phone suddenly stopped working one day with the screen turning black and unresponsive. I tried turning it on but it wasn’t turning on. I also tried to charge the phone but then after a minute or so the phone started overheating. After talking to someone from Samsung support centre, they said the motherboard is broken. I wanted to know whether it was possible to recover the data on my phone.

I have a 64gb SD card which I took on holiday with my camera. It seems to have been corrupted to the point where it is no longer recognised as a storage device on my computer. I was wondering if you would be able to recover the files on it and if so how much that would it be?

I have a 2014 MacBook Air and it has water damage and now will not power on. Is there any way of fixing/recovering the data from this??

I have a WD Elements external hard drive that makes clicking sounds and doesn’t get verified by any PC. I would be very grateful if you could advice me on this.

I need my documents from my hard drive recovered. a local company said the hard drive is damaged and needs a specialised company to do this. can you help?

I have a Toshiba 3TB external hard drive, model number MQ03UBB300. I need to replace the read/write heads. Do you have any spare?

I have a Lacie Porsche drive (Firewire 400, I think) that I can’t power up any longer. I think it’s a drive fault rather than a cable issue. There’s not much of great importance on the drive, but there are the only copies of some photographs I would hate to lose. It would be great to recover them

My laptop came into contact with a magnet and will no longer work. I’ve taken it to Curry’s PC World to try and have the data recovered, but they’ve told me that an advanced data recovery is required because the drivers are damaged. I am able to turn the laptop on but all I can see is the ‘Aptio Setup Utility’ page.

Appears drive has failed. Slow writing / reading to begin with, then I fixed some bad sectors. The next day nothing could be read / written from it. Is still recognised by BIOS and OS but will sit at 100% usage and causes explorer.exe to hang. Encrypted with BitLocker.

Hard Drive Man

Interesting things about hard disk drives

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