“I wanted to know if you work with spillages. I had a grease/oil spillage on my phone (OnePlus X) and it’s not turning on/off and not able to charge. Rice didn’t help, of course, as it is not water spillage. Would you be able to clean it / recover it, so that it works? I am not concerned about data on the phone. Also, how much would it cost?
I own an LG G3 and out of the blue have been struck with the ‘green screen of death’. I’m unsure if you’re familiar with this but it’s relating to a kernel error. Safe mode is unavailable so it seems to be a case of performing a factory reset to try to solve the problem.
I have a photo of the wording if it’s helpful but I’m just wondering whether in your experience it’s worth trying to recover the data and if so how much you charge for this.
If you could email me with a response that would be great.”
As long as not too much damage has been done to a mobile smartphone, it is more often than not possible to retrieve the data from it. The method used to recover the data is dependent on how the phone was damaged. Spillages often damage the phone’s circuit board and usually a large internal clean up operation is necessary to remove all the short-circuits. These jobs tend to cost around £300 or so. ‘Green screens of death’ are less of a problem and usually there hasn’t been any damage sustained by the phone, its just a software (or firmware) problem. The cost of data recovery in these cases is around £250.
There are many outlets in the UK that offer smartphone repairs but very few of them have the technical capability to recover the data from a damaged phone. You need to Google ‘data recovery’ and see what you find, alternatively take a look at specialist data recovery blogs such as http://www.recover-deleted-data.co.uk/ to get an insight into the types of problems people have and their recommendations as to how to recover the data.