Hard drive is almost dead and has suffered mechanical failure. It opens but soon disconnects, is slow, makes a noise and I am unable to transfer my files over to my laptop. I need to know if you are able to recover all files (not just a few) before it completely dies as some of my pictures are on there that I don’t have a backup for. Also it is still under warranty until Mid november so ideally need it done asap before that so I can then return it to get a new one. But I won’t send it back with my files still on it. Do you provide a data recovery service that rescues files from a WD drive that disconnects?
WD My Passport external hard drive – this has stopped working in that when I plug it into my laptop it doesn’t let me look at anything saved on the drive- it just disconnects and doesn’t even show the folders or that there is anything on it. I would hugely appreciate some help with this but don’t have a car. I see that you do collection from some areas – I live in Chorlton in South Manchester, do you collect from here?
Troubleshoot disconnecting hard drives
Hard drives that disconnect intermittently usually have some sort of internal problem. It is not a software or filesystem issue.
First of all, change the data cable and see if that makes a difference. If your drive has a separate power connector you might want to check that too for the sake completeness but be careful not to use an power adapter that has different voltage settings or you’ll blow the hard drive electronics.
A disconnecting hard drive may also have a firmware problem. Firmware is the programming that runs the hard drive and this can sometimes become corrupted. Reprogramming the firmware will usually work but this is not something you can do yourself, neither can the likes of PC World, you will need to get this done by a professional data recovery company. See my earlier blog post https://harddriveman.com/2020/09/10/phone-data-recovery-in-leicester/
In this post I answer the questions from a couple of people in the Leicester area who require a data recovery service. I use Data Clinic Leicester and you can find their details at https://www.dataclinic.co.uk/data-recovery-leicester/
I have a Samsung s6 Edge Leicester
Had the phone for 5 years and it just came up with ‘black screen of death’. Sent it in for a local repair shop in Leicester and was told since the blue light was blinking the issue was screen as it has a crack. I just wanted to get the data off the phone and I bought a new one and was told I could clone it. However, as the repair shop owner attempted to change the screen to get into the phone he found the screen was actually working so he said the problem is the motherboard. So that brings me here, I just need the motherboard repaired in Leicester so I can access it and retrieve files. As a Security consultant I have some data breach files on the phone I need to retrieve from a recovery clinic. My question is, are you able to retrieve the data on the memory chip? I sent the phone in for repair at Gadgetrehab which are level 3 but they said they couldn’t do anything and recommended your services.
iPhone vertical lines
Phone began to show vertical grey lines across the screen and trying to select the correct option from the touchscreen became very difficult. When touching the touch screen the phone would often select something completely different as to what i actually wanted to select. I then dropped the phone and the screen doesn’t do or display anything at all. When connected to a computer the phone makes noises but thats all that happens. I had my iCloud settings set to not allow back up of my photos. I wish to get the photos and videos recovered from this phone. i’ll be replacing the phone so i wouldn’t need the phone repairing.
Data Clinic don’t just recover the data from mobile phones, they are also experts in recovering data from unresponsive hard drives and computers too.
Seagate hard drive not mounting
My old Seagate 1TB external hard drive has stopped mounting to the OS.
Connecting to my Mac, the drive spins up, beeps loudly for 30-60 seconds, then powers down. Prior to this, it used to mount to the OS, but with a slow copy speed – presuming a power issue. It hasn’t been used for quite some time, so it might also be that.
What do you estimate recovery cost would be for a drive of this condition and capacity?
Seagate GoFlex NAS external hard drive has started beeping and the data on it is no longer visible from my Mac. Is this something you can help with and what is likely cost? I have a Seagate external drive and I dropped it, it’s flashing it’s blue light, making a bleeping sound every second. It’s a work hard drive and is in Bury, Manchester. Looking to get the files off it it, it’s 2tb but imagine the data is around 1tb. I can send another HD with it to put the data on if that would save costs.
A 4T external (Seagate Passport) USB disk has failed. It wasn’t dropped. No weird noises or anything, motor still operates, but disk is not accessible under either Windows (disk never shows up) or Linux Mint (disk does show up, but no files visible).
Failure occurred while copying 500G across (under Windows) from another disk.
Please let me know how to get it to you. I used to drop defective disks off in Glasgow, but I think I am now forced to use the post as Glasgow’s not handy anymore.
Xiaomi recover data
Hello, my phone xiaomi mi a3 is broken. It!s still turning off and on constantly. I was already in different service but they told me if they will fix it my data gonna be gone.
So I would like to know if it is possible to recover my data. I live in Manchester
USB stick not recognised
The PC does not recognise the USB stick, so I cannot have access to the USB files. The USB itself is intact. I tried it on different PCs, but I still could not have access to the files. It makes the characteristic sound when you fit the USB into the PC, but, nothing after that. Is there a way to retrieve the files from the USB? I would appreciate your help.
WD Elements Data Recovery
I have a WD Elements 2TB external hd that just stopped working. I opened it since I saw in some vlogs that my PCB might be broken, and so it is by the part where you insert the cord.
WD Element 2TB
Can it still be fixed? Can I just a new WD Elements 2TB and replaced the broken one?
Is there any way that could recover my files (pics and videos).
How much would it be and what to do if ever?
I have a WD My Passport External Hard Drive on which I transferred a lot of photos and files on to a while ago from my Desktop PC. Recently I tried to access the Hard Drive via my Laptop but nothing happens. All I get is a whirring sound from the External Drive together with a loud “clicking” noise. I am based in Kent and I would like to access the files and photos and was wondering whether you would be able to investigate the problem with my External Drive.
Seagate 2TB HDD recovery
I have a Seagate 2TB HDD (Seagate ST2000DM001) that suddenty stopped working one day to the next.
The symptoms are, starts spinning up on PC boot, 2 clicks, then stops spinning and doesn’t resume.
HDD not visible in bios or device manager. I’m located in Reading near Kent.
Data is important to me so would like to enquire on possibility of recovery.
Most important is my Pictures folder with years of travel snaps.
A folder called Cordova in Documents which is my work webdev folder for apps
and a folder called Creative Animal in Documents with all my company work sources files.
I have a solid-state hard disk drive which is no longer functioning. It is a Samsung PM851 mSATA 256 GB. I think there may be some physical defect preventing correct operation, is this the sort of thing that you would be able to deal with? I would be interested in receiving a list of directories and files found to see what can be recovered.
I lost all my photos, years of memories everything was on the computer. I had a repairman look at it he fixed the computer and put a new hard drive in but he said he was unable to fix it however a specialist might be able to. Obviously there’s thousands of photos on the hard drive so I don’t know if they will all be there. I have no idea how it broke. Something my little brother did, but it lost a everything. The hard drive is out of the computer and ready to be seen by a specialist.
Crucial M500 SSD data recovery
I have a crucial M500 SSD which is not being recognised in the bios anymore. Is it possible to get a fixed price for the repair / recovery? The hard drive is not mounting, looking to recover data
Data recovery Alienware laptop
Mechanical failure in 1tb SSD in Alienware laptop, need mainly image, video and text files needed.
I plugged a Toshiba laptop charger (output 19V) by mistake into my (12 VDC/2.0 A) Seagate external hard drive (9BD862-561). Now I get a green flashing light on it and it won’t work. Can you help?
suffered a hard knock, drive is removed from laptop
Seagate SSD with some sort of failure. Requires to be open for data recovery.
My pc can not recognise my hard drive. I’ve got about 800gb stored on it.
Hard drive connection on Verbatim Store n Go is damaged where lead connects. Files cannot be read anymore, need data recovering.
WD SSD Hard Drive beeping and not recognised
I would like to know how much would you charge me for recovering my data from my Western Digital SSD Elements external hard drive?
The power supply was lost, so I bought a replacement one and have seen flashing diode but not constant as it used to be and disc was trying to switch on by making noise but suddenly stopped. I plugged it in again and there is no even flashing diode and drive is not making noise, not trying to power on. I am not sure what happened. Maybe the replacement cable is the right voltage. I have 100-240V 0.7A max 12V power adapter but there is another power adapter on market such as 12v 180-240V 8A. Do you think it matters a lot? If possible I would like you to recovery the data from the hard drive and put it onto an SSD.
SSD not recognised in the bios
I have a Macbook Pro with touch bar & SSD, think its 2018 model but only had 4 weeks. Was using fine for work, had low battery, closed lid, had my lunch break then plugged in charger, made charger connecting noise but screen wouldn’t come on. Took to Apple, they tried new display, didn’t work. Next step is replacing logic board but been told data migration is 50/50 so I would like to know if you would be able to save my data, have all my photos ever on there as well as use it for work.
The following are enquiries for recovering the files from hard drives that are not working properly anymore. Thanks to Datlabs Data Recovery for the enquiries.
I have a Seagate Backup Plus 5 TB external Hardrive that stopped working, making a clicking /buzzing sound. The data on it isn’t critical but I would like toe recovery it if it’s not too expensive.
We have been having problems with my laptop over heating. Recently my husband attempted to burn a disc unsuccessfully. The computer simply shut down and down we are not able to boot up. My IT colleague at work took a look at it, and he thinks it sounds like the platters are stuck. How much would I be looking at to get my data recovered? It is just general personal files and photographs.
Needs quotation about data recovery from Laptop Hard drive.
My wife has some old files stored on an old hard drive, which she can no longer access. Is this the sort of thing you can retrieve and copy to a usb stick or similar?
I would like to know if possible to recover some deleted/lost videos between 2014 and 2017. The laptop is an old Toshiba model, purchased in 2012.
I have a 1TB Western Digital portable hard drive that’s not being recognized by my computer. I think it may be encrypted, not sure.
I have an old external HDD that a friend tried to fix.. I know it had some photos that I would love back I know it would be a miracle bit could you please take a look. I know he opened it up.
Hard drive with minor scratch on one platter. Need any and all attempts to recover any information on the drive.
USB drive has been severely damaged. The internal motherboard is almost completely snapped.
Showing up but not letting me access any data
Wd green. 1tb. The head goes to the middle, judders, then goes back to the edge. This is essential I get this recovered. 😦
Hi I have a wd passport 500gb not working was making a clicking noise so I gave it to someone to fix but they said they couldn’t fix it was hoping you could maybe help me out ?
I dropped by external drive (Passport) and now I can’t access to the drive.
My partner has lost photos from a hard drive and a mobile phone. I need them back! I am a wedding photographer based in Ashby de la Zouch and Nuneaton. Is there anyway to recover these photographs?
When I plug in my portable hard drive it does not appear on my computer unless I go view it on device manager. In device manager it says Unknown and Not Initialised. Cannot initialise it either, as it says Fatal Hardware Error. Currently unable to retrieve data from it, as there’s no partitions allocated to it. May be caused from dropping it.
I have just had my daughter accidentally delete our icloud account of photographs and they are unrecoverable via apple. I previously had an htc which also held many of her early pictures and I am keen to recover the pics from there. The phone is dead and has a broken screen which means that the phone guy I took it to previously was unable to access the Sim to retreieve the pics. Would you be able to tackle this? I am a wedding photographer based in Nuneaton and Ashby de la Zouch.
CB Visuals on Facebook: https://www.facebook.com/Protographerchris/
Recovery of iPhoto Data
I dropped my hard drive and it’s now making a regular buzzing sound and not appearing on desktop. Use Mac. Has all of my photos on it in iPhoto.
I plugged my fully functional iphoto library into my computer a few days ago and it stopped working. It now just shows a black screen and white apple logo. I desperately want to recover the iphotos and imessage history, particularly as it has the photos of me handing in my phd on it. Are you able to help? The apple shop said they couldn’t do anything.
I would like to recover everything from 2 Samsung smart phones. All present and deleted
Drive not booting, it is clicking! I’d like to recover the data if possible (iphotos and family history work). Can you help? How much might this be?
I was hoping you could provide me with a quote to recover data from what seems to be a dead Seagate Expansion Portable Drive (Model:SRD0NF1).
Hard drive containing iPhotos hums and vibrates lightly but won’t appear on Macbook screen. I need to recover the iPhoto data.
iPhone stuck on apple logo, I wish to recover pictures.
Buffalo ls-wvl/r1 having formatting error. How much to recover the data?
Is it possible to retrieve iphotos from a locked iPhone 4s. I cannot remember the passcode for this phone and haven’t used it for 4 years.
Logic Pro Data Recovery
I have a older Mac Pro I had wood flooring put down in my home the dust has seemed to ruin my most important hard drive, I have very important Logic Pro files I need to recover and family photos and video of late family member can you help at a good and sensible price please.
I dropped my hard drive this morning and is now not reading on my laptop or Mac desktop. It is still powering on and there is movement in the hard drive as I can hear it but just isn’t reading on any device. The hard drive has lots of data on it but the most important data I want to extract are my LogicPro music files. Do you think you can recover the data?
Laptop accident – hard drive not discoverable on Sata drive USB dock. I want to recover my Logic Pro files and folders.
I have a RAID server system running Windows Server OS. I probably have around 12TB of business data and file on there, mainly Microsoft Office documents. The RAID runs virtual machines (VM’s) and we are located in Manchester City Centre. The RAID is a RAID 5. i need a RAID data recovery clinic service in Manchester. If necessary I can get the RAID data recovery service completed at 68 Lombard Street in London.
A map of RAID data recovery in Manchester – The Pavilions, Bridge Hall Lane, Bury, Greater Manchester BL9 7NX
I worked on trying to recover the data from the RAID with with a mac, and then one day brought it into work to use (windows) and it was very slow but still registering on the computer. The program would freeze a lot and it i had to use task manager to close it and then one time it froze the computer to bad, not even task manager worked so i had to manually shut down.
I’m getting a beeping noise from some of the hard drives in the RAID array and a Manchester raid data recovery company called data clinic tell me that some of the drives aren’t spinning. It’s been beeping and some of the RAID hard drives aren’t able to spin. It beeps and vibrates when plugged into computer, trying to spin but eventually gives out and goes quiet. I have taken the hard drives out of the server enclosure to eliminate that as the reason behind it’s faultiness, and bought an enclosure (sata 3) to try and connect to laptop but that didn’t work (still beeping and eventually stops when it is shut down). From what i know, the hard drives in the RAID array were never dropped. My partner thinks the 2 heads on two of the server’s RAID hard disks are jammed. What is the likelihood of recovering the data? I was told only 50%?
Map of RAID data recovery in London – 68 Lombard Street, EC3V 9LJ
I have been recommended the RAID data recovery services of data clinic and can take my server to either the London or Manchester RAID recovery locations – see the maps above.
In this post we have several data recovery enquiries involving retrieving the files and data from broken phones and hard drives. By Googling something like “data recovery service near me”, you’ll find local companies to your location. Data Clinic are a good company with several offices throughout the UK.
Sony Vaio laptop data recovery
I have a (roughly) 15yr old Sony viao hard drive. I don’t have cables or any of the other elements so I’m hoping you can retrieve any and all data please. I want the data so I can throw away the hard drive. Connected to the Vaio I also have an external hard drive which was dropped (Western Digital My Passport). When connected to a computer the disc spins but it then makes a clicking sound and the computer doesn’t recognise that a device has been connected.
Are you located near me and would it be possible for you to recover the data from this hard drive?
If so, I live abroad but will be in the area visiting family from the 22nd to the 28th of December. Would it be possible for you to recover the data between these dates?
Huawei and Android phone data recovery
I need to recovery my data from hard bricked Dead Huawei Y3 11 Android phone near me. I Need to Recovery my Social Media Massages WhatsApp, Viber and Imo. Please help me. HTC One M7 – no longer charges so cannot access the data. Some of the ribbon connectors have been ripped off in a previous attempt to fix the issue. I would like to retrieve, in order of priority, images/videos, contacts stored on phone, files, any other data
Can you contact me and let me know if this is something you can do and a rough idea of costs?
Spare Parts for hard drives
I’m looking for a donor drive to replace failed heads on a Seagate Barracuda ST2000DM001 P/N 9YN164-500 , S/N Z1E1F0JC and site code TK .FW version is CC48.
Apparently the heads are damaged so looking for these so we can replace and get data off an old drive.
I’m not entirely sure what is on the drive (probably pictures etc) so I don’t want to spend crazy money on a drive that will be stripped.
If this is not possible, what kind of ball park figure would it cost to do this work with you? I know you can’t give a final price but something rough would be sufficient.
Android phone stuck on apple logo boot. Local shop has tried to take phone apart and has not been successful in getting it to work again. Have 10,000 photos on it and all my contact info and notes, not backed up. The shop says they will send to Fields but I am concerned after reading a review of them, so would be good to hear what you have to offer.