Computer crime, otherwise known as cybercrime (see here for definition) accounts for a large amount of illegal activity. My laptop was working fine up until quite recently when it was snatched in a robbery. The police were able to recover the laptop for me but when I switched it on, it froze and I turned it off and was getting an error messaging saying ‘Operating system not found’. I had it checked by a local computer company and they say it’s the hard drive that has failed and they can’t fix it. I’ve had the laptop repaired with a new hard drive installed so I can use it again, but if possible I would like to recover as much of the data from the old hard drive as possible – family photos, company accounts (I run a small business) and other information accumulated over the years. It’s a Sony Vaio laptop, and because the computer was damaged during a robbery attempt, I’d like the data recovered using forensic methods so that the crime can be prosecuted at a later date.
I’m seeking to retrieve data (texts/photos/ contacts from my Samsung A3 (still under warranty) that was stolen. I want to avoid getting it all wiped in order to restore access to the computer phone, but I want to prosecute the people responsible for stealing the crime. I’m therefore looking to recover the data so that any submissions required to a legal court are handled in the proper manner. Problem arose when I was suddenly unable to get into it: the device claims (wrongly) that the password I used to open it was incorrect. Visiting Samsung support service at Wembley today; I was told all they could do meant wiping all data; I was advised to look on the internet for a data retrieval service. I can bring phone to a data recovery company on Lombard St. in London to forensically retrieve the data. Phone became slow lately in showing body of new emails – maybe insufficient space?
I wonder if you can help? – We are a mortgage broker in Manchester and have a Seagate External Hard Drive. The port where the cable plugs in has broken, the bit from the hard drive is actually stuck to the cable. Drive will start up if you hold the cable into the port but connection does not last. how much is it to either to get the port replaced or get all the data downloaded from the hard drive? Please tell me details of you data recovery services.
Was dropped few times. Now makes occasional high-pitched beep noise. The mac can’t read the hard-drive at all. The hard drive contains information about mortgage advice and our brokering details throughout Manchester. Although we work right across the Greater Manchester area we are based in Swinton and Didsbury. We want to especially recover the information about remortgaging and buy to let arrangements as we are moving house.
More details about the hard drive:
The little bit of the hardrive that you use to put the lead in to plug into the computer was getting very loose and the lead had to be held at a certain angle to work but then just stopped working- so now I can’t connect in to my laptop via the lead, us there anyway I could still revive the data?
I hope you can help me. My external hard drive (we are located in Manchester) is failing, my laptop is unable to read it by all means. I tried in a different computer and nothing. I have very valuable (mortgage broker) information in it and I was wondering if you can do something to recover it? Any advice would be very much appreciated as I don’t know what to do.
I hope you can help / offer advice? You can contact the us (the Manchester mortgage brokering team) on 0161 706 0242
I’d like to get a quote to get an SCA UltraSCSI3 300GB drive imaged. The drive is fine however the server it was in has blown power and I have no other devices capable of interfacing with an SCA backplane. If you could give me an idea of a cost and timescale (for your City location) that’d be great.
The hard drive suddenly started making clicking noises, and the computer shut down at that moment.
After I took the hard drive out of the tower, then replaced and reconnected it, and switched on the computer, there was a loud pop. And the power supply emitted a smell of smoke.
500GB SATA HDD from a Dell laptop failed and no longer boots.
Acer laptop Window 7 approx 6 year old showing error 0xc00000e9. I/O error.
I have tried Alt + F10 key but files fail to load.
It has spinning problems and not detected. I was wondering how much would it cost for a data recovery please?
I need a donor drive according to the specification below.
The reading head No. 0 has completely resigned
Can you have one?
Hi my USB is not being recognised by any computer, I really need some of the work that is on there as I am a final year student at university! Was just wondering if you could get back to me on taking a look at it and how much it will be around if you could get my work back!
I have a DC6150 Data Cartridge tape and it´s necessary to extract the information and convert to a usb memory.
The following 3 NAS data loss problems are best addressed by links to these two previous posts: https://harddriveman.com/2017/07/01/hdd-and-nas-data-recovery-required/ and https://harddriveman.com/2017/04/06/synology-nas-data-recovery/.
My Synology DS1813+ NAS (data sheet here) is showing that I have a volume crash and that it is unable to use the volume. I am unable to back up the data as there is 25TB+ across 8 different sized disks and I don’t have anything that will hold that much – also I have no idea how I would back up the data even if I could. I don’t mind losing some data but I’d like to salvage as much as possible as this includes a lot of both personal and business files collected over several years – is this doable or have I lost everything?
I had recently removed and replaced a 2TB disk with a new 8TB disk and the NAS was going through the repair process. At about 20% my property had a power cut that turned the NAS off mid-process. When I powered it back on the beeping started and after the NAS went through a checking process a message appeared stating “Unable to use this volume. The data in the volume may be crashed. Please try to back up the data before removing the volume.“. I’ve tried rebooting the NAS but this hasn’t helped.
My external NAS hard drive was dropped today from approx 3ft. It’s a 2x2Tb WD passport ultra. Initially my computer allowed me to access the data once, but has not allowed me to since. My laptop will recognise that something is plugged into the USB port but will not let me access it. When I do, it gives “I/O device error” message. Occasionally, once in the 10mins I had the drive plugged in, it made a beep noise. It does also take a while for the laptop to recognise that the drive is connected.
I have two external NAS hard drives that do not appear on my Computer when they are plugged in. It’s been years since I tried, but I know there are documents there. Movies, pictures, sound effects, etc. one is 1tb, the other is 2tb.
We have a faulty hard drive from a mac which we would like data recovery. We took the mac to a mac repair shop and they were unable to recover as the mac was faulty and would cause further damage to the hard drive. They removed the hard drive and advised it would need ? Forensic recovery. Is this a service you provide?
Problems with iMacs
My iMac shut down. It’s 5 years old. The first repair centre I visited told me it was a mechanical failure of the hard drive and that I needed to go to Apple to get my hard drive out and send it to a recovery data centre.
I went to Apple and they said my hard drive files were empty and that it was a software problem. They wanted to reformat the hard drive but I said no. Now I would like to know if my data can be recovered….
The one tb hard drive in my 2000gb imac failed. I have had it replaced locally and have the faulty disk. Local repairer attempted to recover data but pcb damaged and they suggested a specialist. I think there was only around 500gb of data on it. How much would it cost to recover data and would this be to an external hard disk drive ?
Mac doesn’t display HD.
If it Reads HD it may/may not show files.
Ejects Itself leading to ‘not ejected properly’ messages.
Have tried different Cables and on different Macs and its the same problem across.
Mid 2013 MacBook Air model A1465 was liquid damaged on Saturday. Apple store reviewed and said logic board, top sheet, etc, covered and knackered, but SSD looked like it had escaped, pulled drive for me. Have tried connecting it with an external enclosure from OWC, but completely unresponsive. Possible the drive was damaged by liquid, or potentially at some point during the transfer to the enclosure, though no obvious physical signs.