Data Recovery on NAS requested

Synology logoThe following 3 NAS data loss problems are best addressed by links to these two previous posts: and

My Synology DS1813+ NAS (data sheet here) is showing that I have a volume crash and that it is unable to use the volume. I am unable to back up the data as there is 25TB+ across 8 different sized disks and I don’t have anything that will hold that much – also I have no idea how I would back up the data even if I could. I don’t mind losing some data but I’d like to salvage as much as possible as this includes a lot of both personal and business files collected over several years – is this doable or have I lost everything?
I had recently removed and replaced a 2TB disk with a new 8TB disk and the NAS was going through the repair process. At about 20% my property had a power cut that turned the NAS off mid-process. When I powered it back on the beeping started and after the NAS went through a checking process a message appeared stating “Unable to use this volume. The data in the volume may be crashed. Please try to back up the data before removing the volume.“. I’ve tried rebooting the NAS but this hasn’t helped.

My external NAS hard drive was dropped today from approx 3ft. It’s a 2x2Tb WD passport ultra. Initially my computer allowed me to access the data once, but has not allowed me to since. My laptop will recognise that something is plugged into the USB port but will not let me access it. When I do, it gives “I/O device error” message. Occasionally, once in the 10mins I had the drive plugged in, it made a beep noise. It does also take a while for the laptop to recognise that the drive is connected.

I have two external NAS hard drives that do not appear on my Computer when they are plugged in. It’s been years since I tried, but I know there are documents there. Movies, pictures, sound effects, etc. one is 1tb, the other is 2tb.


Mac repair shop woes

We have a faulty hard drive from a mac which we would like data recovery. We took the mac to a mac repair shop and they were unable to recover as the mac was faulty and would cause further damage to the hard drive. They removed the hard drive and advised it would need ? Forensic recovery. Is this a service you provide?

Problems with iMacs
My iMac shut down. It’s 5 years old. The first repair centre I visited told me it was a mechanical failure of the hard drive and that I needed to go to Apple to get my hard drive out and send it to a recovery data centre.
I went to Apple and they said my hard drive files were empty and that it was a software problem. They wanted to reformat the hard drive but I said no. Now I would like to know if my data can be recovered….

The one tb hard drive in my 2000gb imac failed. I have had it replaced locally and have the faulty disk. Local repairer attempted to recover data but pcb damaged and they suggested a specialist. I think there was only around 500gb of data on it. How much would it cost to recover data and would this be to an external hard disk drive ?

Macbook AirFew Issues.
Mac doesn’t display HD.
If it Reads HD it may/may not show files.
Ejects Itself leading to ‘not ejected properly’ messages.
Have tried different Cables and on different Macs and its the same problem across.

Mid 2013 MacBook Air model A1465 was liquid damaged on Saturday. Apple store reviewed and said logic board, top sheet, etc, covered and knackered, but SSD looked like it had escaped, pulled drive for me. Have tried connecting it with an external enclosure from OWC, but completely unresponsive. Possible the drive was damaged by liquid, or potentially at some point during the transfer to the enclosure, though no obvious physical signs.