I have a custom built RAID server that runs our business which recently stopped showing up on the company network. It’s a 10 drive RAID 5 array with 10 3TB hard drives. Two off the hard drives are offline and the RAID is not functioning at all. Before this, one hard drive had failed and the server array was running in degraded mode. I tested each disk in disk utilities and I tested them on a pc and these two hard drive doesn’t show up on there either. The company is based in Stockport and I want to use and raid data recovery service that is local to Manchester.
I recently had my RAID 6 fixed and converted to a RAID 5 server array running Windows server, however, some of the the hard drives in the RAID were broken (unable to be powered up) and there is a lot of valuable data on there. I was told that a professional RAID data recovery service would be able to access the data – is this possible? If so, how much will it cost and how long will it take? My nearest data recovery centre is Bury in Greater Manchester and the actual computer that requires the files recovering is in Cheadle, Stockport.
I dropped my NAS RAID tower and it wouldn’t reboot so I made a claim for accidental damage with my insurance company. They refused my claim as they stated the last used date was march 2014 when I claimed it was used up to august 2017. My grandson used it to play games eg minecraft.. They have cancelled my insurance and accused me of fraud. I contacted the server supplier in Manchester City Centre who built the RAID and they informed me that originally it had a mirrored RAID and when one of the drives stopped communicating it was disconnected and that may have been the drive checked. I notified them and they said the other drive was checked. I said that was not in the original report and finally they agreed to an independent report. I need to prove that the LUD was in 2017 (which is the case) and clear my name of making a fraudulent claim. I am hoping you can examine all the drives and prove the LUD was 2017 and was being used to play games as their accusation has dire consequences for me.